Right of Withdrawal
Notice: This contract is governed by Japanese law; no statutory EU right of withdrawal applies. Regardless, we grant the following voluntary cooling-off right.
- Period and start
You may withdraw from this contract within 14 days from contract conclusion (receipt of our digital enrollment confirmation) without giving any reason.
- How to exercise
To exercise the right of withdrawal, please send a clear statement (e.g., by email) to:
EL Nipponcademy Co. Ltd.
582-9 Hazukashifurukawachō, Fushimi-ku, 612-8486 Kyoto, Japan
Email: welcome@nipponcademy.jp
You may use the model withdrawal form below, but it is not mandatory.
- Starting performance during the cooling-off period
If you expressly request us to start performance during the cooling-off period (e.g., remote counseling, document review/submission, activation of course/community access), you shall pay a proportionate amount for services provided up to the time we receive your withdrawal.
If, at your express request, a service is fully performed within the cooling-off period, the withdrawal right no longer applies to that service.
- Pass-through amounts / payments to third parties
Amounts we forward at the original amount, in the name and on behalf of the Customer as pass-through to third-party providers (e.g., schools, accommodation providers, transfer/services) are refundable only to the extent that a refund is actually received from the relevant third party. Any refund is subject to the third party’s terms; we will remit any recovered amounts to you.
- Effects of withdrawal / refunds
We will refund payments within 14 days of receiving your withdrawal, less:
- the value of services already performed (Section 3),
- non-recoverable third-party costs (Section 4),
- any payment processing / transfer / bank and FX costs already incurred.
Refunds are made using the same means of payment where possible; FX differences cannot be equalised. We may withhold the refund until we have received any third-party repayments where applicable.
- After the cooling-off period
After the 14-day period, only the cancellation terms in the T&Cs (Section 7) apply.
